Job Title: M&E Manager
Job Ref: 3214716241
Employer: Norwegian Refugee Council
Job Location: Greece
Closing Date: 09/10/2016
Job Description:

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

NRC started operations on Chios in mid-October 2015 and has since directly assisted over 90,000 refugees and migrants, working together with the Greek authorities, humanitarian actors and volunteers to set up and maintain a dignified and efficient flow of refugees from arrival at the beach, via registration and reception facilities, to departure by boat or plane to mainland Greece.

After the implementation of the EU-Turkey deal in March 2016, almost 50,000 refugees have been stranded on mainland Greece, mostly living in formal and informal sites, the majority of which are concentrated around Athens in Attica and Thessaloniki in Central Macedonia. In response, in April 2016 NRC expanded its operation to mainland Greece and established an office in Thessaloniki.

The role of the M&E Manager is to establish and implement systems that promote evidence-based decision-making, programme and project performance, and internal management. The M+E Manager will contribute to quality programming through supporting access to and use of relevant and timely information on programme scale, relevance, and effectiveness. Within this context, the M+E Manager will provide technical support to in-country staff pertaining to M+E and build capacity in the country mission by identifying and supporting the implementation of effective, cost efficient and meaningful M&E systems.
M&E Coordinator reports to Country Director

Job description

  • Responsible for design, development and implementation of M&E systems, including M&E SOPs, guidance and tools.
  • Advise management on M+E solutions/options in the design of M&E staffing, resourcing and budgeting for M&E, and M+E priorities for the country office.
  • Lead the country mission in establishing and maintaining the new global reporting platform (GORS)
  • Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for M+E.
  • Support programme staff in planning for and executing M+E, including, data collection methodology and tools and data management, analysis and use.
  • Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
  • Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
  • Management of the M+E team
  • Capacity building and training of programme and M+E support staff on M+E technical and conceptual areas.
  • Supervise and mentor M+E support staff in executing M+E plans.


  • At least 2-3 years’ experience in creating and leading the implementation of M&E systems for an international NGO
  • At least 5 years’ experience working in an emergency or post-conflict setting Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
  • Understanding of data and information needs for program management and decision making
  • Good level of proficiency in Windows Excel and quantitative analysis (SPSS preferred)
  • High level English language proficiency (speaking, reading, writing)
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Experience using SPSS, STATA, Epi Info, or R
  • All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

We offer

  • Commencement: November 2016 or before (new position)
  • Contract period: 12 months with possibility of extension
  • Salary/benefits: According to NRC’s general directions
  • Duty station: Thessaloniki, Greece

Apply now: