Job Title: Staff Counsellor (NO-C), ESARO, Nairobi
Job Ref: 498746
Employer: UNICEF
Job Location: Kenya
Closing Date: 14/10/2016
Job Description:

Job Number: 498746 | Vacancy Link
Location: Reg Serv Division, Nairobi Regn'l
Work Type : Fixed Term Staff


If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Purpose of the Position

Due to the nature and location of their work, UNICEF ESAR staff are frequently exposed to high levels of day-to-day, cumulative stress, including those stressors related to their workload as well as the demands related to living and working in multicultural, often unstable and insecure environments.

Reporting to the Regional Staff Counsellor in Nairobi, the Staff Counsellor (NO-C) will assist in further developing and implementing the elements of the staff well-being and stress management programme for the Eastern and Southern Africa Region (ESAR). A significant part of the work will be focused on staff well-being support to the Kenya and Ethiopia country offices.

The objectives of the programme are to contribute to the well-being of staff and their families; to raise awareness about stress and stress management; to raise awareness about building personal resiliency and managing stress; to facilitate the provision of assistance to staff and their families experiencing work-related and/or personal problems; to facilitate the provision of immediate support following traumatic incidents to contribute towards a policy framework aimed at improving the work-life balance for UNICEF staff in the ESA region.


Key Accountabilities and Duties & Tasks

Facilitating effective stress management interventions for all staff, aimed at chronic, work-related stress and critical incident stress by:

  1. Providing staff with individual and/or group counselling (i.e. assessment, short-term intervention, referral), following self-referral or referral by the supervisor or another professional
  2. Facilitating the treatment of psychiatric disorders primarily through referrals, including to the medical services division, and through guidance to supervisors and senior management, where appropriate.
  3. Identifying competent local resources for referrals whenever necessary.

The Staff Counsellor will establish and coordinate the regional network of Peer Support Volunteers (PSVs) by: 

  1. Delivering basic and advanced PVS training.
  2. Revise and further develop PSV training manuals on the basic and the advanced level.
  3. Provide technical supervision to PSVs in the region.
  4. Support COs in recruitment, including the nomination and selection process of PSVs.

The Staff Counsellor will provide emergency psychosocial support to staff who have been involved in critical incidents by:

  1. Contacting the affected staff member(s) by e-mail or phone, offering information about typical stress reactions, stress disorders, support and referral information
  2. Facilitating appropriate traumatic stress interventions, following traumatic events.
  3. Recommending and arranging for individual and/or group follow-up support to staff and their dependents.
  4. Coordinate with UNDSS and agency counsellors and peer helpers, to ensure the provision of adequate psychosocial support during emergencies.   

The Staff Counsellor will provide training and awareness raising activities on stress management issues.

Through field missions to COs (with a particular focus on Kenya and Ethiopia COs), the Staff Counsellor will facilitate regular stress management training activities to increase staff awareness regarding the manifestations of stress, and to promote the development of enhanced individual resiliency by:

  1. Cooperating with HR and COs in their activities aimed at integrating stress management into their learning strategies.
  2. Developing/revising training modules, as well as assemble other materials for training on stress management issues.
  3. Developing and disseminating information and materials about stress and stress management.
  4. Contributing to effective policies on staff well-being.
  5. Establishing, developing and maintaining a resource inventory of stress management information.
  6. Serving as the focal point for the exchange of information between COs on stress management approaches and referral and consultant resources.

Administrative duties, including participating in regional meetings and other activities, completing reporting requirements and any other duties assigned by the supervisor.


Qualifications of Successful Candidate

Advanced University degree in counselling, clinical psychology or related mental health profession. Training or certification in alcohol/substance abuse and family counselling an advantage. Additional training or certification in staff support and traumatic / critical incident stress as well as a broad range of related fields, such as psycho-traumatology, alcohol/substance abuse, family counselling, training, stress management.

Minimum 5 years professional experience in staff support, mental health, cross-cultural counselling, and related areas, preferably gained within the UN system or international development/humanitarian aid sector. Professional experience with delivering alcohol/substance abuse and family counselling an advantage.


Competencies of Successful Candidate

Core Values

  • Commitment
  • Diversity and Inclusion
  • Integrity

Core competencies

  • Communication
  • Working with People
  • Drive for Results

Functional Competencies

  • Analysing
  • Applying Technical Expertise
  • Following Instructions and Procedures
  • Planning and Organizing
  • Relating and Networking

To view our competency framework, please click here

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date 23 Sep 2016 E. Africa Standard Time
Closing Date 14 Oct 2016 E. Africa Standard Time

Apply now: